Automation
Weather Monitoring Bot
Automated weather monitoring and Slack notifications built with Python and external APIs.
IT Operations • Infrastructure • Automation
Aether Sud
I troubleshoot systems, build tools, and occasionally break things on purpose.
IT operations professional working across infrastructure, production systems, networking, APIs, automation, and application support.
Featured Projects
Infrastructure
AetherLab
A personal infrastructure lab for networking, virtualization, Linux, monitoring, and automation.
Web Development
Personal Portfolio
The site you're looking at, built from scratch with HTML, CSS, and JavaScript.
KNOWLEDGE BASE
Writing & Documentation
Technical guides, project documentation, troubleshooting workflows, and lessons from things I've built, broken, and learned.
TROUBLESHOOTING GUIDE
A Practical Approach to REST API Troubleshooting
A systematic workflow for diagnosing failed API requests, from connectivity and authentication to request structure, response codes, and application logs.
Read Guide →PROJECT NOTES
Building Weather Monitor
Notes on designing a Python weather monitoring utility, working with forecast APIs, processing data, and improving the project through testing.
View Project →LAB NOTES
Building AetherLab
Documenting the design and development of a personal infrastructure lab for networking, Linux, virtualization, monitoring, and automation.
Coming SoonCareer Path
Experience
2026 – Present
Network Control Technician, Junior I
Shift4
Production Operations / Splunk / Incident Response / Automation
Supporting business-critical production environments through monitoring, Splunk analysis, incident response, patching, deployments, change management, service recovery, and infrastructure coordination.
2023 – 2026
Senior Technical Support Associate II
Shift4
APIs / Application Support / POS Systems / Developer Support
Handled advanced application, networking, payment, and POS issues while supporting complex enterprise cases and developer-facing REST and SOAP API integrations.
Beginning in 2024, served as a Shift4Shop subject matter expert for escalations involving custom development, integrations, code-level troubleshooting, and advanced platform maintenance.
2025
Shift4Dine Certified Installer
Additional Technical Assignment
Hardware Deployment / Networking / POS Systems
Performed on-site deployment, configuration, networking, testing, and troubleshooting of POS workstations, payment devices, peripherals, switches, and wireless access points across restaurant and enterprise environments.
2021 – 2023
Technical Support Representative
Shift4
Web Platforms / DNS / SFTP / Troubleshooting
Supported merchants across web, application, domain, connectivity, file-management, and platform configuration issues while building deeper experience with HTML, CSS, DNS, SFTP, and structured data.
2020
IT Technician
Convey Health Solutions / Suffolk Construction
Enterprise Hardware / Workstations / VPN / Connectivity
Supported enterprise workstation deployment, virtualization, remote-access infrastructure, VPN connectivity, and network-connected systems across short-term IT contracts.
About
Still Learning. Still Building.
I'm Aether, an IT operations professional who likes figuring out how systems work, why they fail, and how to make them better.
My background spans production operations, technical support, APIs, networking, automation, hardware deployment, and web technologies. Over time, I've gravitated toward increasingly technical problems and roles where troubleshooting, systems thinking, and communication all matter.
Outside of work, I use projects like AetherLab, Weather Monitor, and this portfolio to keep expanding into infrastructure, software development, frontend development, and game development.